Privacy and Cookie Policy
Introduction
Your privacy is important to us. This policy sets out information on the personal data we collect about you, and your rights in respect of that data. This policy applies whether you use or interact with our website (www.oxyamco.com) or our related or associated web pages, social media platforms, landing pages or other online platforms (the “Website”).
Our Website may contain links to third party websites that are not covered by this policy. We therefore ask you to review the privacy statements of other websites and applications to understand their information practices.
This policy contains the following information:
- Information about who we are
- The changes we may make to the policy
- Information on what we can collect
- Information on cookies
- How we store your personal data
- How we disclose your information
- Your rights regarding your personal data
- What happens when we link to other websites
1. Who We Are
We are Oxyamco Ltd, 2016 New Tech Plaza,34 Tai Yau Street,San Po Kong, Kowloon, Hong Kong, 6522.
We are the data controller and are responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the contact details set out below.
Our contact email address is info@oxyamco.com
We respect your right to privacy and will only process personal information about you in accordance with applicable data protection laws. We comply with General Data Protection Regulation (2016/679) and the UK Data Protection Act 2018. If any of these laws are replaced or superseded, we will also comply with that.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
2. Changes to the privacy policy and your duty to inform us of changes
We keep this privacy notice under regular review and, if we make any changes to this notice, we will place an updated version on our website and, where appropriate, notify you by e-mail. Regularly reviewing this page ensures you are always aware of what personal information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
3. What we may collect
Personal data, or personal information, is any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you when you use our Website and/or request or engage in Our Services, contact us forms and showroom booking forms. Whenever we collect personal data about you, we must have a legal ground to do so. We will ensure that your personal data is processed lawfully, fairly, and transparently without adversely affecting your rights. The type of data we collect is as follows:
Includes:
- Name
- Email address
- Telephone number
- Information related to the service being booked
Our lawful basis for processing this information is to perform our contract with you (i.e., delivery of services).
If you choose not to provide this information, we may be unable to provide our services to you.
We also need this information to study how you use our Website, in order to improve and develop the services we provide, and better inform our marketing strategies.
We may operate a blog on our Website, and also operate an email newsletter. Where you have consented to receiving updates regarding these items, we will provide such notifications to you as and when they are published. You may remove your consent at any time by contacting us by email.
We may process your data for compliance with a regulatory requirement or legal obligation to which we are subject to. Your data will only be processed if processing the data to comply with such obligation is a reasonable and appropriate way of achieving compliance.
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.
4. Third Parties
We may share your data from time to time with third parties, such as contractors who require this information to provide the service to you. This includes volunteers and/or employees who help us deliver the services to you.
5. Information on cookies
We use cookies in accordance with the Privacy and Electronic Communications Regulations (implementing the EU Directive 2002/58/EC).
Cookies are small text files placed on your device when you visit our site and are used to make the user’s experience more efficient. We are able to store cookies on your computer where they are necessary for the operation of the site however, for non-essential cookies we need your permission.
We use cookies to distinguish users and to improve our Website. We analyse how you use our website, and we look at aggregate statistics about your usage, and how others use our Website. We collect certain information from these cookies, and this includes information about your IP address, your location when you access the Website, the date and time you access the Website, the language you use and the type of browser you use.
We do not track individual users or use cookies to identify individuals. We use cookies to recognise you and your preferences, improve our site's performance and collect analytical information for ourselves and our business partners. Without the knowledge gained we would not be able to provide the service we do.
These are the types of cookies we use:
- 'Session cookies' allow us to track your actions during a single browsing session, but they do not remain on your device afterwards
- 'Persistent cookies' remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our Website
Session and persistent cookies can be either first- or third-party cookies. A first-party cookie is set by the Website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.
The third-party cookies we use are:
- Google Analytics – this is a web analytics service provided by Google, Inc. The cookies used by Google Analytics help us to analyse how users use our website and to count the number of people who use it. Google Analytics stores your IP address anonymously. Google does not associate your IP address with any personally identifiable information.
This website also uses reCAPTCHA and invisible reCAPTCHA from Google to protect our forms from spam. The use of invisible reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Use.
All our cookies are categorised by the role they fulfil on our Website:
a. Strictly Necessary: these are essential to enable you to move around our Website and use features such as secure services. Without these cookies such services could not be provided;
b. Functionality: allow the website to remember your choices and to personal certain features. These cookies may be anonymised and cannot track your browsing activity on other websites; and
c. Performance: collect information as to how users use the Website. These cookies don't collect information that identifies a visitor. The information collected is aggregated and used to improve our Website.
d. None of the cookies employed are classified as Behavioural Targeting.
We will always ask for your consent to use non-essential cookies. You are free to withhold consent to this, but it means that we might not be able to provide the full Website experience to you.
If at any time you wish to disable our cookies, you may do so through the settings on your browser, or whenever the pop-up appears on our Website (each time you access the Website). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Websites and we recommend that you leave them turned on.
6. How we store your personal data
We store all your personal data on our servers within the United Kingdom and the United States.
If we ever need to transfer your data outside the EEA or the United Kingdom, we will ensure that we have standard contractual clauses in place with these third parties before transferring data outside the EEA or the United Kingdom, and we will conduct regular due diligence on those contractors to ensure that they comply with the General Data Protection Regulation (2016/679). This applies to our server companies in the United States.
Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Website. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We will still be responsible for protection of your personal data, even where we have transferred it outside the EEA or the United Kingdom.
We regularly review our data retention obligations to ensure we are not retaining data for longer to fulfil the purposes we collected it for, including for the purposes of satisfying any legal accounting, or reporting requirements.
7. How we disclose your information
We may disclose your information in the following cases:
- If we want to sell our business, or our company, we can disclose it to the potential buyer
- We can disclose it to other businesses in our group, as defined in the Companies Act 2006
- We can disclose it if we have a legal obligation to do so, or in order to protect other people's property, safety or rights
- We can exchange information with others to protect against fraud or credit risks
We may contract with third parties to supply services to you on our behalf. These include cloud services used to send emails and technology providers that assist in providing the communication to you.
8. Your legal rights
When you provide us with personal data, you have certain legal rights, and these include:
- To request access to, deletion of or correction of your personal data held by us at no cost to you
- To request that your personal data be transferred to another person (data portability)
- To be informed of what data processing is taking place
- To restrict processing
- To object to processing of your personal data
- To complain to a supervisory authority
- Right to withdraw consent
If you wish to access, rectify, erase or transfer your personal data, please contact us at info@oxyamco.com
9. What happens when we link to other websites
This privacy policy only relates to our Website. We might have links on our Website to other websites, and these websites will have their own terms and conditions and privacy policies. You should check those privacy policies before providing your personal data to those websites.
Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our Website. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
10. The changes we may make to this policy
We can update this policy from time to time as laws change or as the Website changes. If we make material changes to the policy, and we need your consent to those changes, we will contact you by email to do so.
Website Terms of Use
Last updated: 27th November 2022
Please read these Terms (Terms of Use) carefully before using the http://www.oxyamco.com website. By using the website, you agree to these Terms. If you do not agree to these Terms, you must stop using this website immediately.
The website is operated by Oxyamco Limited ("We", "Us", "Our"), 2016 New Tech Plaza,34 Tai Yau Street,San Po Kong, Kowloon, Hong Kong, 6522. We can be contacted at info@oxyamco.com
Purchase of Services
Purchases for services are made using our online booking/enquiry forms and through secure payments for which full terms and conditions are provided separately. Please consult our terms and conditions of sale before making any such purchase.
Use of the Website
You have permission for temporary use of the website, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.
You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).
If you allow anyone else to use the website, you must make sure that they read these Terms first, and that they follow them. If you download the website onto someone else’s device, it is your responsibility to ensure you have that person’s permission.
Only use the website as allowed by law and these terms. If you don't, we may suspend your usage, or stop it completely.
We frequently update the website and make changes to it, but we don't have to do this, and material on the website may be out-of-date. No material on the website is intended to contain advice, and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on the website by anyone.
Where we roll out updates for the website, these will be to improve functionality and performance of the Website, address security issues or reflect changes to the operating system. If you do not update the Website when requested, it may no longer run as expected.
Intellectual Property
We are the owner or licensee of all intellectual property rights contained in the website and material posted on it. They are protected by copyright. Permission is granted to reproduce information and photographic material for personal or educational use only. Commercial copying or use is prohibited.
You must not copy and paste sections of the website, or attempt to pass off material on the website as your own. If you would like to refer to content contained on the website, you can do so by linking to the relevant page.
Website Disclaimer
You acknowledge that the information contained in this website is for general information purposes only. The information is provided by Oxyamco Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Computer Offences
If you do anything which is a criminal offence under the Computer Misuse Act 1990, your right to use the website will end straightaway. We will report you to the relevant authorities and give them your identity.
Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.
You must not try to get access to the website or server or any connected database or make any 'attack' on the website. We won't be legally responsible to you for any damage from viruses or other harmful material that you pick up via the website.
Links to other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Us.
We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Oxyamco Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Please check back regularly to ensure that you are aware of the most up to date Terms.
Applicable Law
If there is a dispute arising out of these Terms, the courts will deal with it depending on the relevant country and the laws within.
Contact Us
If you have any questions about these Terms, please contact us at info@oxyamco.com